Privacy Policy

Last updated: January 2026

Webbbyy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, company details)
• Payment information (processed securely via Stripe)
• Agent configuration and customization data
• Customer interaction logs for service improvement
• Usage data and analytics

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing

7. GDPR Compliance (European Users)

For users in the European Economic Area, we comply with GDPR requirements including:

• Lawful basis for processing
• Data minimization
• Right to erasure
• Data Protection Officer contact available

8. CCPA Compliance (California Users)

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information (which we do not sell).

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. You can control cookie settings through your browser.

10. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:

Email: [email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.